Effective Date: 2024-2025

1. Introduction

Welcome to Gorilla Tech Solution. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gorillatechsolution.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, phone number.

• Usage Data: Information on how you use our website.

• Tracking Technologies: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our service.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website.

• To improve, personalize, and expand our website.

• To understand and analyze how you use our website.

• To develop new products, services, features, and functionality.

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

• To process your transactions and manage your orders.

• To send you emails.

• To find and prevent fraud.

4. Legal Basis for Processing Personal Data under GDPR

If you are from the European Economic Area (EEA), Gorilla Tech Solution’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

• We need to perform a contract with you.

• You have given us permission to do so.

• The processing is in our legitimate interests and it is not overridden by your rights.

• For payment processing purposes.

• To comply with the law.

5. Your Data Protection Rights under GDPR

If you are a resident of the EEA, you have the following data protection rights:

• The right to access, update, or delete the information we have on you.

• The right of rectification.

• The right to object.

• The right of restriction.

• The right to data portability.

• The right to withdraw consent.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business delete any personal data about the consumer that a business has collected.

• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. CPRA Privacy Rights

The CPRA provides additional privacy protections for California residents, including:

• The right to correct inaccurate personal information.

• The right to limit the use and disclosure of sensitive personal information.

8. CalOPPA Compliance

In compliance with CalOPPA, we agree to the following:

• Users can visit our site anonymously.

• Our Privacy Policy link includes the word “Privacy” and can easily be found on the home page of our website.

• Users will be notified of any privacy policy changes on our Privacy Policy Page.

• Users are able to change their personal information by emailing us.

9. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

12. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

13. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: business@gorillatechsolution.com

• By phone number: 0381359 9517

• By sending post mail: Agartala Indiranagar Near Big Bridge Tripura West

16. Facebook Fan Page

We have a Facebook Fan Page named Gorilla Tech Solution. You can visit our page at Gorilla Tech Solution.

17. Remarketing Services

We use remarketing services to advertise on third-party websites to you after you visited our Service. We, and our third-party vendors, use cookies to inform, optimize, and serve ads based on your past visits to our Service.

18. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

19. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

20. Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.